The album is just amazing! The soft velvety feel of the cover is unmatched and the personalisation really elevates the overall look. We just can’t wait to use this for our wedding day!
We are very grateful for your feedback! Thank you for your support!❤️
Liumy is awesome! The album for my daughter’s wedding is beautiful! They were very easy to work with. I received an email with all the information to approve. The book was completed and shipped quickly and it is perfect! I highly recommend!
Thank you so much for your wonderful feedback! .We're glad you had a positive experience working with us. Your recommendation means a lot to us!❤️
Backstory on a book from another vendor: So we had originally ordered a guestbook from a different vendor for our wedding with the hopes of using the polaroid instax pictures in it. What we didn't account for was how thick it would become simply by putting the corner stickers on it. By the time we got done, the book would not close and every page was lumpy. This unfortunately was literally a week before our wedding.
In an act of final desperation, I found Liumy and reached out regarding the possibility of getting a rush order done with even faster shipping than advertised on the website. To my pleasant surprise, I was messaged back a few hours later saying that they could custom make my order in 1 business day and do 1-2 day international shipping to Florida in the US. I didn't hesitate, designed it, and ordered it. Liumy came through on their promise - I ordered on a Monday, and I had my guestbook on Thursday. Not only was it an amazingly quick turnaround and shipping, but the quality of the guestbook was also incredible. It was thoughtfully designed and quite elegant. We received numerous compliments on this. Our only regret was that we had not found and used Liumy sooner. Truly could not be happier!!!
Dustin, thank you so much for sharing your experience with us! We're thrilled to hear that our product and customer service exceeded your expectations. We understand the stress of last-minute wedding preparations, and we're very happy that we could provide a solution for you in such short time. Your kind words mean a lot to us, we appreciate your support and hope to assist you again in the future. Cheers to happy memories and celebrations! ❤️
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Color disclaimer.
Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.
Please keep in mind that if you're purchasing the same color items at different times there may be some color differences. This happens because items may be manufactured from different dye lots and the shade may differ due to natural qualities.
Note: Don’t mistake the color name to be what you may think that color should be. Example, just because a color may have the name Biscuit, it does not mean it will necessarily look like what most people would consider being a Biscuit color. Furthermore, different brands may use the same color name for different color names.
Returns and exchange details:
I stand behind all my products and they are top quality. Please read client reviews.
Refunds are done when the product is shipped back to me.
- If the package is not claimed from the post office it will be sent back to me. Then I can sent the album again if the client pays for the shipping.
- You are over-seas seller, what happens if my package is lost.
This happens very rarely but we did have such cases. After we get this info that the package did not reach the client we make duplicated products and send them with Expedited 3 days shipping. So the new package reaches client before the celebration. Of course its very expensive to do so but we never leave our clients behind.
I gladly accept returns, exchanges, and cancellations. Please contact me if there are any issues with your item. I always go extra mile to make everything perfect!
Conditions of return:
- Buyer can return or exchange this item.
- Buyer must return item within 14 days of delivery.
- Buyer is responsible for return shipping costs.
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.
- Shipping fees are not refundable.
- Customs and import taxes are not refundable.
Cancellations:
- Buyer can request a cancellation within 2 days after order is placed.