Returns and exchange details:

I stand behind all my products and they are top quality. Please read client reviews. 
Refunds are done when the product is shipped back to me. 

- If the package is not claimed from the post office it will be sent back to me. Then I can sent the album again if the client pays for the shipping.
- You are over-seas seller, what happens if my package is lost.

This happens very rarely but we did have such cases. After we get this info that the package did not reach the client we make duplicated products and send them with Expedited 3 days shipping. So the new package reaches client before the celebration. Of course its very expensive to do so but we never leave our clients behind. 

I gladly accept returns, exchanges, and cancellations. Please contact me if there are any issues with your item. I always go extra mile to make everything perfect!

Conditions of return:
- Buyer can return or exchange this item.
- Buyer must return item within 14 days of delivery.
- Buyer is responsible for return shipping costs.
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.
- Shipping fees are not refundable.
- Customs and import taxes are not refundable.

Cancellations:
- Buyer can request a cancellation within 2 days after order is placed.

Color disclaimer.

Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.

Please keep in mind that if you're purchasing the same color items at different times there may be some color differences. This happens because items may be manufactured from different dye lots and the shade may differ due to natural qualities.

Note: Don’t mistake the color name to be what you may think that color should be. Example, just because a color may have the name Biscuit, it does not mean it will necessarily look like what most people would consider being a Biscuit color. Furthermore, different brands may use the same color name for different color names.

🎁 BONUS GIFT INCLUDED – What’s Inside the Box:
We believe in beautiful details. That’s why every guest book arrives thoughtfully packed and ready for your big day – with some delightful extras inside:
📸 Box with double-sided stickers for easy photo sticking in album
✨ Sticker Sheets (x2) – decorate your Polaroid photos with fun wedding-themed icons
🎁 Liumy Albums Box – premium white box with logo for safekeeping.
Because your guest book deserves more than just pages – it deserves an experience. 💛

If you would like to find out or purhcase more, please check our Lovely Sticker listing: Click here

Shipping.

"ALWAYS ON TIME" shipping policy which means that if the package is late / lost / damaged by the post office i make product copy and send it with 3 days expedited shipping. Its an extra mile that i go to guarantee that my client will have the product on their celebration date. And its FREE for you. If I see that there is too little time for standard delivery I will contact you and offer expedited shipping.

Production and shipping:

• Standard shipping (only 8$*) (3-15 days) + production time (2-3 days).
• Expedited shipping (2-5 business days, extra fee) + production time (2-3 days).

Please note, the delivery time may vary!

*Australia & New Zealand only 14$

We ship all items using regular air mail service with priority and tracking #.
Or Expedited shipping in 3-5 days delivery world wide.

• Sometimes we have ready to ship albums.
• Low season: albums take 3-4 working days to make. 
• High season: albums take 1-2 weeks to make. 
• Rush orders please text me / or choose expedited shipping!
• Always write your wedding day and names - always!

United states:
Standard shipping is 3 - 5 days / only 8$
Expedited 2 - 5 days / 34$

Canada:
Standard shipping is 8 - 10 days / only 8$
Expedited 4 - 6 days / 43$
!!!If your location is very rural please contact me!!!

Europe:
Standard shipping is 5 - 10 days / only 8 eur
Expedited 2 - 4 days / 34 eur

*Australia & New Zealand:
Standard shipping is 13 - 15 days / only 14$
Expedited 4 - 6 days / 54$
!!!If your location is very rural please contact me!!!

Please note, the delivery time may vary!
If you are purchasing as a gift, we can also ship directly to requested address with gift message.

Customers are responsible for any customs and import taxes that may apply. Liumy Albums is not responsible for delays due to customs.
Please use this link to calculate expected import duty & taxes worldwide:
https://www.simplyduty.com/import-calculator

All purchases will be carefully packaged to insure up to its value.

Liumy - it's all about those special moments ♡