The guest book we got from Liumy was a wonderful addition to our wedding! It was a really fun way to make the guest book more interactive and resulted in a lot of cute pictures that we got to put in the unsigned pages after the wedding! I ordered the album extremely close to our wedding date and the Liumy team did a wonderful job expediting my order and helping me make sure everything was still perfect! I highly recommend using a Liumy album at your event!
Thank you so much for your wonderful review! We're overjoyed to hear that your Liumy Guest Book was a fun and memorable part of your wedding day. It’s so special to know it brought extra joy and helped capture those cute, candid moments!
We absolutely loved the idea of having a photo guestbook. Upon arrival, our guest book was damaged and smudged with black ink on the front cover. We contacted Liumy Albums support and they responded very quickly. They ended up sending us a brand new guestbook, the same exact as the first for no extra charge and shipped it to arrive quicker. Our new book looks amazing and we appreciate the dedication they have to making it right. We are so happy to use this for our wedding and would absolutely recommend them.
Thank you so much for your thoughtful and kind review. We're truly sorry again for the issue with your original Guest Book, but we're so glad we could quickly make it right for you. Your satisfaction means everything to us, and it’s wonderful to hear that you love your new Guest Book and are excited to use it on your special day.
Thank you for your trust, patience, and recommendation — it means the world to our team!❤️
Beautifully made and very much in time for our wedding. Customer service was quick!
Thank you so much for your kind words! We're so glad to hear that your guest book arrived in time for your wedding and that you were happy with both the craftsmanship and our customer service. Wishing you a joyful and unforgettable celebration!
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Color disclaimer.
Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.
Please keep in mind that if you're purchasing the same color items at different times there may be some color differences. This happens because items may be manufactured from different dye lots and the shade may differ due to natural qualities.
Note: Don’t mistake the color name to be what you may think that color should be. Example, just because a color may have the name Biscuit, it does not mean it will necessarily look like what most people would consider being a Biscuit color. Furthermore, different brands may use the same color name for different color names.
Returns and exchange details:
I stand behind all my products and they are top quality. Please read client reviews.
Refunds are done when the product is shipped back to me.
- If the package is not claimed from the post office it will be sent back to me. Then I can sent the album again if the client pays for the shipping.
- You are over-seas seller, what happens if my package is lost.
This happens very rarely but we did have such cases. After we get this info that the package did not reach the client we make duplicated products and send them with Expedited 3 days shipping. So the new package reaches client before the celebration. Of course its very expensive to do so but we never leave our clients behind.
I gladly accept returns, exchanges, and cancellations. Please contact me if there are any issues with your item. I always go extra mile to make everything perfect!
Conditions of return:
- Buyer can return or exchange this item.
- Buyer must return item within 14 days of delivery.
- Buyer is responsible for return shipping costs.
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.
- Shipping fees are not refundable.
- Customs and import taxes are not refundable.
Cancellations:
- Buyer can request a cancellation within 2 days after order is placed.